At NTS, our dynamic, collaborative, and growth-driven team culture has thrived for 58 years, crafting exceptional, vibrant communities.
Careers
life at NTS
For nearly six decades, our mission has been dedicated to building a platform that empowers our team to excel and have the greatest impact in our communities. At NTS, we recruit talented individuals and nurture their achievements through a culture centered around leadership, collaboration and service. We take pride in our company tenure, with 30% of our employees having been employed with our company for over 10 years.
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Leadership
At the core of our company culture is a commitment to exemplary leadership. We believe in fostering an environment where leadership isn't just a title, but a shared responsibility that spans across all levels of the organization. Our leaders lead by example, inspiring our teams to embrace challenges, innovate fearlessly, and demonstrate integrity in all their interactions.
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Collaboration
Collaboration lies at the heart of our culture and we offer unique opportunities for our employees to come together through retreats and events that ignite creativity, deepen connections, and drive collective achievement.
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Service
Being service-oriented isn’t just one of our values – it’s a mindset that defines how we operate and engage with our employees, residents, and partners. This approach is exemplified by our proactive communication, anticipation of needs, and willingness to go above and beyond. We prioritize understanding our teams’, clients' and partners' goals, ensuring that every interaction is an opportunity to create value and build lasting relationships. Our service-oriented culture is the driving force behind our reputation for reliability, trustworthiness, and unparalleled support.
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Tenure
Our company's longevity and success are deeply rooted in the tenures of our employees. We revere the individuals who have been on this journey with us, and we recognize that their experience and commitment are the cornerstones of our culture. Our high employee retention rates are a testament to the nurturing environment we've cultivated—one that promotes growth, recognizes achievements, and cultivates a sense of belonging.
Our Values
At NTS we are bold, innovative, service-oriented, driven, proactive, reliable, determined, approachable, honest, focused and loyal. NTS is built on excellence and at our core we respect our tenants, residents and partners and are deeply committed to providing the highest-level of customer service.
Company Benefits
We prioritize a holistic approach to the well-being and growth of our dedicated team. Discover a wealth of benefits, from robust retirement savings and comprehensive insurance coverage to personalized development plans and a commitment to community service, embodying our belief in cultivating a thriving, supportive work environment for all associates.
Retirement Savings
NTS offers employees an opportunity to save for their retirement by investing in a Pre-Tax or Roth 401k account, while saving on income taxes and watching their money grow. The best part is that NTS provides a generous company match of 100% of the first 6% of the employee’s contributions to their 401k plan.
Wellness
NTS demonstrates our commitment to employee health and well-being through a variety of programs including investing in a Health Savings Account (HSA) with an NTS matching contribution of up to $500 a year, and offering a wellness discount for medical premiums.
Personal Development
NTS’s management teams support associates’ ongoing professional growth through personalized career planning and development to set them up for lasting success. If an associate wants to start, or is finishing, a Bachelors or Master degree program, NTS provides a Tuition Reimbursement program to cover part of the cost, providing up to $5,000 per year.
Giving Back
NTS supports the communities we serve by giving associates the opportunity to participate in service and donation projects throughout the year.
Associate Recognition
NTS believes in recognizing associates with fun and engaging performance and service awards throughout the year.
Insurance
NTS offers complimentary insurance benefits to full-time employees, covering more than just the typical Workers Compensation. These company-provided benefits encompass Employee Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability Insurance. Additionally, NTS presents a range of insurance choices that employees can choose to enroll in, with costs shared or fully borne by the employee. These elected benefits include Medical, Dental, Vision, Cancer and Dreaded Disease, Accident, Critical Illness, Employee Voluntary Life, Spouse Voluntary Life, and Child(ren) Voluntary Life Insurance.
Paid Time Off
NTS offers associates a variety of paid time off including PTO, holidays, flex holidays, maternity, serious illnesses and injuries, jury/witness duty, and military duty.
Community Discount
Along with providing a variety of community and vendor discount programs, employees electing to live in an NTS-owned or-managed apartment community, receive an Apartment Rental Discount.
Current openings
If you’re interested in joining our team, please review our job openings and send us your resume.
NTS Development Company is an Equal Opportunity Employer.
SERVICE TECHNICIAN - MULTI- FAMILY PROPERTIES
Full time in
Louisville, KY
We are seeking a skilled and dedicated Service Technician to join our multifamily communities. If you have a passion for problem-solving and ensuring a well-maintained and efficient living environment, this is the perfect opportunity for you!
Key Responsibilities:
• Conduct routine inspections of properties and equipment to identify maintenance needs.
• Perform repairs on HVAC systems, plumbing, electrical, and mechanical systems.
• Execute preventive maintenance tasks to minimize downtime and enhance safety.
• Respond promptly to maintenance requests from residents and management.
• Maintain accurate records of maintenance activities and repairs performed.
• Collaborate with team members to improve maintenance processes and equipment reliability.
• Ensure compliance with safety regulations and maintain a clean, organized work environment.
• Assist in the installation of new equipment and systems as needed.
• Participate in emergency repairs and after-hours calls as required.
What We’re Looking For:
• Strong problem-solving skills and a hands-on approach.
• Self-motivated with a positive attitude and the ability to work independently.
• Passion for maintaining high standards of safety and quality.
• Excellent organization and time management skills.
• Ability to effectively multitask in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Eagerness to learn new skills and grow in the industry.
Qualifications:
• Previous experience as a service technician or in a similar role is preferred, but not required.
• Knowledge of HVAC, plumbing, and electrical systems is a plus.
• Valid driver’s license and reliable transportation are required.
• Must be willing to work occasional weekends and be on-call for emergencies.
• Technical certification or vocational training is valued.
What We Offer:
• Competitive pay and comprehensive benefits package.
• A dynamic work environment with opportunities for professional development and growth.
• Supportive team culture focused on collaboration and success.
If you are ready to contribute to welcoming community and make a difference in residents' lives, apply today!
Location: Plainview Apartments, Louisville, KY
Contact: Property Manager Leigh Ann Richards at lrichards@ntsdevco.com
Our Team Says
Hear from our current team members!
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"NTS empowers and trusts us to be innovative, resourceful and impactful. The people and teams here are driven and collaborative."
Ellen Bates & Hannah Satori Marketing Department
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"NTS offers an excellent work environment for numerous compelling reasons. These include the camaraderie among colleagues, the diverse range of tasks, excellent working conditions, and ample opportunities for learning and growth. The synergy of the work setting, the team, and the operational approaches at NTS collectively contribute to creating a dynamic and captivating atmosphere."
Isaac Webster
Service Manager -
"A new challenge is always right around the corner when you work for NTS. Every day is an unscripted test of my passion and experience in developing amazing places for people to live, work and play! At NTS we have the great fortune of working with the most talented and diverse group of individuals in the industry; people who understand that their individual role in each one of our projects is important and vital to the success of the company. "
Matt Ricketts
Senior Vice President